Delete your PicPop account
You can delete your PicPop account and associated data without making another purchase.
Delete a creation without deleting your account
- Sign in and open My creations.
- Open the image you want to remove, then open its menu.
- Choose Delete creation and confirm.
This removes that generated cloud image and its creation record while keeping your account. Copies already saved to your gallery or shared elsewhere are unaffected. For a data-deletion request outside the app, email support@fixyourpic.com from your PicPop sign-in email with the subject “PicPop data deletion request” and identify the creations or data you want removed. We verify ownership before fulfilling requests. Limited purchase/security records and provider backups may remain as described below.
Delete in the app
- Sign in to the PicPop account you want to delete.
- Open My → Settings → Delete account.
- Read the confirmation and confirm permanent deletion. If a generation is running, wait for it to finish first.
Request deletion without the app
Email support@fixyourpic.com from the email address used to sign in to PicPop. Use the subject “PicPop account deletion request” and include your PicPop sign-in email. We may ask you to verify account ownership before deleting data. Do not send passwords, verification codes or payment-card details.
What is deleted or retained
Account deletion removes your sign-in account, generated cloud images, creation history, account-linked feedback and other account-linked app records. Limited de-identified purchase records may remain to prevent receipt reuse and duplicate credit grants. Google Play retains its own order history, and service-provider backups or legally required records may remain under their retention arrangements. Photos already saved or shared outside PicPop are not removed.
Cancel subscriptions separately
Deleting PicPop or its account does not cancel a Google Play subscription. Manage or cancel in Google Play before or after requesting deletion.